Delivery and Returns

Subject to availability, orders will be despatched via a next working day (mainland UK) and two working day (Ireland and Northern Ireland) delivery service. Goods can be delivered any time between 9am and 5.30pm.

A signature will be required upon receipt, please ensure that a member of staff is available to receive the delivery. An additional re-delivery charge may be levied if any delivery attempt fails.
United Kingdom:
£8.20 (next day UK mainland service)
Northern Ireland:
£30.95 (one/two working day service)
Republic of Ireland:
£30.95 - subject to Customs Import Duties & Taxes (two working day service)
International Deliveries
We can ship your order to virtually any destination worldwide however you will need to contact us prior to ordering as the shipping charges and Customs duties will vary depending on the size & weight of the goods you wish to order. Please contact us on

All items can be returned within 30 days after receiving them.
All items will be inspected by our Returns Department upon receipt.
All items must be returned unworn, in their original condition and if possible, in their original packaging.
Any items that do not meet our criteria will not be accepted. In these instances we will advise you of the reasons why the garments have not been accepted and the garments will be retained or collected by the customer.

Please ensure that a copy despatch note is enclosed with all returned items, along with details of why the items are being returned. We cannot be held responsible for any items that are returned without this information.

Returns Address:
Vortex Designs Ltd
1 Marlborough Park
Southdown Road
Herts AL5 1NL

t: 01582 467690

All business is subject to our Terms & Conditions, a copy of which is available upon request.

Company Registered Name: Vortex Designs Ltd.
Registered Address: Littlejohn 1
Westferry Circus
Canary Wharf
E14 4HD

Registered Number:2235779
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