Privacy

Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Vortex Designs Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Vortex Designs. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content
Vortex Designs has taken every care in the preparation of the content of this website, in particular to ensure that the description of the goods is as advertised on this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Vortex Designs disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Vortex Designs shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer
Vortex Designs makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Vortex Designs shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Privacy Policy
We never release your personal details to companies outside of Vortex Designs Limited for marketing purposes. When you visit our site, we may collect certain personal information, submitted by you, (for example, your name, email address and postal address). All such information is held on secure servers and Vortex Designs will treat all your personal information as fully confidential.

Availability
All items are subject to availability. Please contact our customer services at sales@vortexdesigns.co.uk or telephone 01582 467 690

Links to Other Websites
We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Vortex Designs cannot accept any liability in respect of the use of these websites.
Vortex Designs respect and understand how important it is to protect your privacy while online, so we've outlined below what information we need from you while you shop online with us and what we do with it.

What is a Cookie?
A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the Vortex Designs website each time you subsequently visit. These are helpful as they permit the Vortex Designs website to recognise a user's device.
 
Types of cookies include:
Persistent cookies - these are cookies that stay on your computer, mobile or other device for a specified period of time and are activated every time the Vortex Designs website (the site that that created the specific cookie) is visited.

Session cookies - these are temporary cookies that help our site remember what you have in your shopping basket. These cookies only last while the browser session (from when an Internet browser window is opened until it is closed). Session cookies are deleted when the browser is closed.

Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online visitor experience. More information about cookies can be found at www.allaboutcookies.org and www.youronlinechoices.eu

Use of Cookies on our website
We have classified the cookies used on our website using the classification developed by the International Chamber of Commerce UK. This is to help give you more information about which cookies are used, their purpose, and the functionality that will be lost if you select to not allow them on your computer, mobile or other device.

Strictly necessary cookies - these cookies enable functions and services visitors have specifically requested and are required to allow you to navigate around the website. No consent is required for these types of cookies as they are strictly necessary and in the absence of these, cookies services asked for, such as shopping baskets would not be able to be provided.

Performance cookies - these cookies gather anonymous information on the pages visited on the the Vortex Designs website to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

We use Google Analytics to help analyse use of our website. This is an analytical tool which uses cookies to collect standard website visitor behaviour and Internet log information anonymously. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity which Google stores.

You can view Google's privacy policy at: www.google.com/privacypolicy.html and you can opt out of being tracked by Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.

Functionality cookies - these cookies remember selections you have made to enhance the online experience. In using our website, you agree that we can use these types of cookies on your computer, mobile or other device. These cookies allow our website to remember selections you make and allow us to offer more personal features.

Content management cookies may also be used by the site in order for the website content management system to work.

Using browser settings to manage Cookies
If you do not have cookies enabled you will not be able to shop on Vortex Designs, apart from browsing the website. As a result you will need to have cookies enabled to be able to place orders on our site. The majority of web/Internet browsers automatically have cookies enabled but we have provided some information below on how to enable these if needed.

If you would like to opt out of cookies you can block them in your Internet browser settings, but please note that this may cause issues when ordering from our and other sites. For further information about cookies, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

How do I find out if Cookies are enabled on my PC?
If you don't know what web browser or version of Internet browser you are using follow the instructions below:
PCs - select 'Help' in the top navigation options of your browser and click on 'About'.

Macs - when you have a browser window open, click on the Apple menu and then the 'About' option.

We've provided some instructions below to help you find out this for the main PC Internet browsers. For Apple Macs simply click on the Apple menu and then the 'About' option when you have an Internet browser window open.



Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

Select 'Tools' in the navigation options of your browser window and then click 'Internet options' , then select the 'Privacy' tab. Check that your Privacy level is set to Medium or below. If you set it above this then it will disable cookies.

Microsoft Internet Explorer 5.0
Select 'Tools' in the navigation options of your browser window and then click 'Internet options', then select the 'Security' tab. The 'Medium' default option allows cookies, but to verify this you can select the 'Custom Level' button. Scroll down until you see the word 'Cookies' and verify that the button next to 'Enable' is selected in both options

Google Chrome
Select 'Tools' at the top of your browser window and the click on Options. Then select the 'Under the Hood' tab, find the 'Privacy' section, and click on the 'Content settings' button. Then select 'Allow local data to be set'.

Opera
Select 'Menu' at the top of your browser window and then click 'Settings'. After this click on 'Preferences', then the 'Advanced' tab, and click the 'Accept cookies' option.

What information do you collect when I register?
When you register with us we will use the information that you supply, like your name, and email address, to send you information via email about our products. We'll only do this, however, if you choose to do so by subscribing to our newsletter.

What information do you collect when I purchase something?
When you something from our web site we need to know your name, e-mail address and mailing address. This allows us to process and fulfill your. Credit card, debit card information is NOT collected by us, this is done by the payment gateway, in our case, PayPal. Your credit card details are supplied to PayPal on their secured site so we never see any card details.
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.

Your Consent To This Agreement
By browsing our website and/or clicking the green tick at the top of the screen, you consent to the collection and use of information by Vortex Designs as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

These Terms and Conditions do not affect your legal rights.
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